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The circulation desk may be the heart of the library where books and other materials pump in and out, but the librarians at the reference desk are the brain helping to answer questions, troubleshooting and fixing problems, and teaching classes.

Need a fact like the latest estimate of the population of white tail deer in Iowa?
Ask at the reference desk. (Roughly 200,000 according to the Iowa DNR)

Having trouble finding information on your topic and need help?
Ask at the reference desk.

Not sure about how to do a citation in MLA or APA?
Ask at the reference desk.

Main page chat

Ask Us!

You can contact the reference desk in several different ways.

  1. You can come in and person and talk to the librarians. Any time the library is open, except for 9:30 pm – 11:00 pm Monday-Thursday in Cedar Rapids, a credentialed reference librarian is available to help. Stopping by in person is especially recommended for people working on citations and is sometimes more helpful for research questions.
  2. Call into the reference desk. In Cedar Rapids call 398-5697 directly or 1-866-452-8504 toll free. In Iowa City call 887-3612.Proquest Chat Box
  3. Chat in to the librarians by clicking on the blue “Questions? Ask a librarian” box on the right side of the library website. Also find it in EBSCO at the bottom of the right hand column on any results page and in ProQuest in a slightly different format in the bottom left hand column of any results page. Please note that sometimes our IM isn’t terribly I if we’re really busy, so please be patient. The chat opens into its own tab and you can navigate away from the page you found it on without disconnecting us if you want to work on something else while you wait. If you wait long enough a prompt will come up to e-mail instead, you’ll get a more timely answer if you wait or chat back in a few minutes.
  4. You can e-mail the library at: Library library@kirkwood.edu
    The account is checked daily.

No matter how you get in contact, we’re always glad to hear from you at the library.

Sarah Uthoff is a reference library at Kirkwood Community College. LIKE the Kirkwood Community College Library on Facebook and find links to Sarah all over the web at her About Me Profile.