Recently at the Cedar Rapids branch of the Kirkwood Community College library we’ve had a lot of books come in that had something to do with consumer experiences and steps you can take to protect yourself. These titles are housed in Cedar Rapids, but you can request them to be delivered to any of the other centers at any time.
Call Number: 004 M468b Title: Big Data: A Revolution That Will Transform How We Live, Work, and Think Authors: Viktor Mayer-Schonberger and Kenneth Cukier
Call Number: 374 S587c Title: The Consumer Learner: Emerging Expectations of a Customer Service Mentality in Post-Secondary Education Authors: Dr. Gillian Silver and Dr. Cheryl A. Lentz
Call Number: 658.8 G172a Title: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty Author: Carmine Gallo
Call Number: 658.8 S832r Title: The Retail Revival Author: Doug Stephens
Find ebooks on similar subjects. You will have to log in with your k-number and password to access these titles.