Blue Screen of Death

EBSCOhost, the main journal and article database here at Kirkwood, has recently undergone an upgrade that hasn’t exactly made friends with our computers here at Kirkwood yet. The IT department is working on it, but until it gets straightened out the elements of the EBSCOhost screen will appear stacked with a big blue block filling most of the initial screen. If you scroll down the normal elements will be there and it is fully functional, just strange looking.¬† We apologize for this inconvenience and hope to have it up and running correctly with the new elements soon.
UPDATE: EBSCO should now be working normally. If you are continuing to have a problem, please contact us.


Update for Chrome Users

We previously reported that neither the EBSCOhost database, nor our Voyager catalog system worked with Google Chrome. We were just informed by EBSCOhost that they have fixed the compatibility issue, so can now use Google Chrome when you’re using EBSCOhost database. However, the catalog remains incompatible. Please stick with us as we continue to work towards a solution.


Lexis-Nexis Replacements

Frequent users of our database access will have noticed some changes. Some of these are because of changes within the providers (Wilson Web and Ebscohost have merged) and some we’ve made in an effort to improve service to students by offering different databases. Among these changes we’ve decided to drop Lexis-Nexis. We do offer similar information in other databases.

  • If you are looking for the business profiles, similar business profiles can be found on the EBSCO database under Business Source Elite. Select just that database on the Choose Databases page and then click on Company Profiles once it appears in the top bar.
  • If you are looking for similar newspaper coverage, especially the full text New York Times, check out our new database¬† Newstand. Additional newspaper sources can be found in Ebsco under Newspaper Source (including the full text of the Cedar Rapids Gazette aka The Gazette, ask for help if you have trouble finding it).

By Sarah S. Uthoff, Reference Librarian


Attention Google Chrome Users

It has been brought to our attention that neither EBSCOhost (one of our main article databases) nor Voyager (our book catalog program) are supported by Google Chrome. If you are normally a Chrome user, please chose a different browser for these applications. This will probably change over time, but for right now you will experience major problems if you try to use it.

By Sarah S. Uthoff, Reference Librarian


Changes coming to EBSCOhost

Last week I had a student ask what does EBSCO stand for. I remembered it was an acronym, but I couldn’t remember what for and I couldn’t find it listed on their website. A quick check with Colleen Bossier¬† our EBSCO Customer Service Representative confirmed that EBSCO stands for:

Elton

B

Stephens

CO (company)

And speaking of EBSCO they have recently merged with Wilson Web. You’ll soon see Wilson Web databases show up in the EBSCO search interface. Be sure to take a good look at the improvements they are making before classes start in the fall.

By Sarah S. Uthoff, Reference Librarian


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